Terms of Service

Last updated: November 9, 2026

These Terms of Service (“Terms”) govern your use of https://jerzee.shop and any purchase you make from Jerzee, 3108 N Lawrence Dr, Columbia, MO 65202, US. By using the site or placing an order, you agree to these Terms and to the policies they refer to. Please read them before you type a name onto a jersey. Nothing in these Terms limits rights you have under consumer protection laws that cannot be waived.

1. Using the site

You may use the site to browse and buy products for yourself, your family, your friends or your own rec side. You must be old enough to form a binding contract where you live, or have a parent’s or guardian’s permission. If you create an account, keep your login details private and tell us straight away if you think someone else has used it.

2. What we sell

Jerzee sells three kinds of products:

• Custom jerseys in football, baseball and hockey styles, such as shoulder-stripe, two-tone yoke, fade and sleeve-band football jerseys, piped, pinstripe, raglan and sleeveless baseball jerseys, and lace-up collar, speed stripe, hem stripe and practice hockey jerseys. Each one takes the name and number you type.
• Blank jerseys: logo-free football, baseball and hockey styles with no name, no number and no logo printed.
• Fan wear: a number fan hoodie, a name raglan tee, a quarter-zip pullover, a scoreline long-sleeve tee and a plain cap.

Adult apparel comes in sizes S, M, L, XL, 2XL, 3XL, 4XL and 5XL; sizes 3XL to 5XL cost $3 more, and the price for each size is shown when you choose it. The cap is one adjustable size. Colours carry our own generic names, such as Night Black or Blaze Red, and are not meant to copy any real club’s colours.

3. Products, photos and descriptions

We describe each product as accurately as we can, including its cut, colours, sizes and what can be personalised. Colours can look slightly different on different screens. Some images on the site may be placeholders or digital previews while product photos are being prepared, and the live preview on the product page shows where your text will sit; it is a guide, not a photograph of the finished item. Material and care details are shown on the product page when available; if you need them before ordering, email us. If an item you receive is clearly different from its description, our Refund Policy covers you. Sizing help is on our Size Guide.

4. Personalisation and the text you type

Custom products have built-in fields on the product page: a name on the back (up to 12 characters), a number on the back (0 to 99), and on some styles an optional front or chest text and optional sleeve numbers. An optional field that has a price, such as sleeve numbers for $4 on two hockey styles, is charged only when you fill it in, and the charge is shown in your cart.

By typing text, you confirm that:

• you have the right to use it, and it does not belong to someone else, such as a real team, league, club, college, player or brand;
• it is not offensive, hateful, threatening or unlawful;
• it is spelled exactly as you want it printed.

We print the text exactly as typed and do not send a proof before production, so please read it back before you pay. If you notice a mistake, email us within 24 hours of ordering and we will correct it. We may refuse or cancel an order whose text breaks these rules; if we do, we refund it in full. Printing your text does not mean we have checked that you own any rights in it.

5. Prices and availability

Prices are shown in US dollars and may change at any time before you place an order. The price for your chosen size and any paid personalisation is confirmed at checkout before you pay. Shipping to the United States, Canada, Australia and New Zealand is free with no minimum. We do not collect sales tax at checkout. Import duties or taxes, if any, depend on the destination country and its rules. If a product is shown at a clearly wrong price, or becomes unavailable after you order, we will contact you and either correct the order with your agreement or cancel it with a full refund.

6. Orders and acceptance

Placing an order is an offer to buy. We accept it when we send your order confirmation email. We may refuse or cancel an order if we suspect fraud, cannot verify payment, cannot deliver to the address, or the order breaks these Terms, for example because the typed text uses a real team or brand name. In every such case we refund any payment in full.

7. Payment

You agree to pay the total shown at checkout using a method offered there. The methods available are listed on our Payment Methods page and shown at checkout before you pay. Payments are processed by our payment provider, and we never see or store your full card number.

8. Production, shipping and risk

Each item is prepared for your order. We process orders in 1-3 business days, then ship them free from the USA. Parcels to the United States, Canada, Australia and New Zealand usually take 7-14 business days in transit. Delivery dates are estimates, not guarantees. We are responsible for your order until it is delivered to the address you gave us. If a parcel is late, lost or arrives damaged, contact us and we will help, as described in our Shipping & Delivery policy. Please check your shipping address carefully at checkout; you can correct it within 24 hours of ordering.

9. Changes, cancellations, returns and refunds

• Change or cancel: within 24 hours of ordering, by email. See Cancel or Change an Order.
• Returns: any product within 60 days, with a free return label from us, including when you simply changed your mind. Personalised items follow the personalised-items section of our Returns & Exchanges Policy.
• Refunds: sent within 7 days of the return reaching us, as described in our Refund Policy.
• Store credit: if you choose store credit instead of a refund, it never expires.

10. Discounts and promotions

If we offer a discount code, it applies only as described in its terms, cannot be exchanged for cash and cannot be combined with another code unless stated. We may end a promotion at any time, but a change never affects an order already placed.

11. Content you send us

If you email us a photo, for example of a parcel or a print, you confirm it is yours to share. We use it only to answer your request and delete it 30 days after delivery of the order it relates to. We do not publish customer photos or reviews on the site without asking first.

12. Intellectual property

The site’s content, including the Jerzee name and JZ logo, our jersey layouts, colour names, product descriptions, page text and code, belongs to Jerzee or our licensors and is protected by intellectual property laws. You may share links to our pages but not copy our content. See our Intellectual Property Policy and DMCA page.

13. Acceptable use

You must not misuse the site. This includes trying to break its security, scraping it with automated tools other than normal search engine crawling, interfering with other customers, placing fraudulent orders, or using the site for any unlawful purpose.

14. Disclaimers and limitation of liability

We provide the site as it is and do not promise it will always be available or error-free. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability for any order is limited to the amount you paid for it. These limits do not apply to liability that cannot be limited by law, such as liability for death or personal injury caused by negligence, or for fraud, and they do not affect your statutory consumer rights.

How these Terms work in practice

Legal pages are easier to follow with real situations. These examples are illustrations of the rules above, not extra rules.

A typo in the name

You order a Custom Night Game Football Jersey and type DELAGDO instead of DELGADO. You spot it two hours later. Email us with the order number and the correct spelling: because you are within 24 hours of ordering, we change it before production. If you only notice after the jersey arrives, the personalised-items section of our Returns & Exchanges Policy explains what happens next. Because we print exactly what is typed and send no proof, a typo made at checkout is not a printing fault.

A real team name in the chest text

You type the name of a professional club in the optional chest field of a baseball jersey. We cannot print it. We email you to ask for different text, and if we cannot agree on text we can print, we cancel the order and refund it in full.

A hoodie that is too snug

You order the Custom Number Fan Hoodie in L and want it roomier. You start a return within 60 days, use our free return label, and order an XL. Your refund for the first hoodie is sent within 7 days of it reaching us, or you can ask for store credit, which never expires.

A parcel that is taking a while

Your order to Auckland left our partner after 2 business days and has been in transit for 9 business days. That is still within the usual 7-14 business days. If it goes past that window, email us and we will look into it with the carrier and help.

Ordering for a group

You order eight hockey jerseys, each with a different name and number. Each one is its own cart line with its own fields, so every person gets their own text and size. The same Terms apply to each item.

A blank jersey that does not suit

You buy a Blank Speed Stripe Hockey Jersey and decide the colour is not for you. Blank items are not personalised, so they follow the standard section of our returns policy: send it back within 60 days on our free label.

Accessibility and keeping things clear

We want the site, its personalisation fields and its policies to be usable by everyone. If any part of the site is hard to use with a screen reader, keyboard or other assistive tool, or if a policy is unclear, email us and we will help you complete your order and improve the page.

15. Governing law and disputes

These Terms are governed by the laws of the State of Missouri, United States, without limiting any mandatory consumer protection law of the country where you live. If you have a problem, please email us first. Most issues, from a wrong size to a misspelled name, are solved quickly by email.

16. Changes to these Terms

We may update these Terms from time to time. The version in force when you place an order applies to that order, and the “Last updated” date shows the latest change.

17. Contact us

Jerzee, 3108 N Lawrence Dr, Columbia, MO 65202, US. Email support@jerzee.shop or visit Contact Us. See also our Privacy Policy.